Contact Us

If you have any questions regarding your parking ticket refund, you may contact the Third Party Administrator (TPA). Please ensure that you include your name, mailing address, and nine-digit Notice ID (if available) on all correspondence.


(888) 589-0114 Toll-Free

Mailing Address:

Parking Ticket Refund
Third Party Administrator
P.O. Box 25266
Richmond, VA 23260